About Humanise Assignment — Humanise Assignment

1. Who We Are

Humanise Assignment ("we", "us", "our") is an academic writing assistance service based in the United Kingdom. We are the data controller responsible for your personal data. You can contact our data team at support@humaniseassignment.co.uk.

2. What Data We Collect

We collect the following personal data when you use our services:

Identity data: first name, last name
Contact data: email address, phone/WhatsApp number
Academic data: university name, course level, subject, order brief
Technical data: IP address, browser type, pages visited (via Google Analytics)
Communications: any messages sent via our contact form or WhatsApp

3. How We Use Your Data

We use your personal data to:

Process and fulfil your order
Communicate with you about your order status
Send you order updates and completed work
Respond to your enquiries and support requests
Send marketing emails (only with your consent — you can unsubscribe at any time)
Improve our website and services via analytics
Comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your data on the following legal bases:

Contract performance: to deliver the services you have ordered
Legitimate interests: to improve our services and prevent fraud
Consent: for marketing communications and non-essential cookies
Legal obligation: where required by law

5. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers who assist in delivering our services, including email delivery (Formspree), live chat (Tawk.to), and website analytics (Google Analytics). All third parties are contractually required to protect your data. We will never share your data with your educational institution.

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order records are kept for up to 2 years for quality assurance purposes. You may request deletion of your data at any time.

7. Cookies

We use cookies to improve your experience on our website. These include essential cookies (required for the site to function), analytics cookies (Google Analytics — to understand how visitors use our site), and live chat cookies (Tawk.to). You may accept or decline non-essential cookies via the cookie banner displayed on your first visit.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of access: request a copy of the data we hold about you
Right to rectification: correct inaccurate or incomplete data
Right to erasure: request deletion of your personal data ("right to be forgotten")
Right to restrict processing: limit how we use your data
Right to data portability: receive your data in a portable format
Right to object: object to processing based on legitimate interests or for marketing
Right to withdraw consent: at any time, for consent-based processing

To exercise any of these rights, contact us at support@humaniseassignment.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Security

We take the security of your data seriously. Our website uses SSL encryption (HTTPS), and we limit access to personal data to authorised personnel only. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

10. Contact Us

For any privacy-related questions or to exercise your rights, contact us at:

Email: support@humaniseassignment.co.uk
WhatsApp: +44 7897 015590
Website: humaniseassignment.co.uk

Privacy Policy